I notice that all the top execs have been boned today!!!
Have they? Great news.
Another example of how useless they are:
A couple of weeks ago we got our phone/broadband package bill in the mail.
That was fine - amount was correct and we were actually in credit.
Later that day I got an email from BigPond.
Across the top, in large bold print it said
"YOUR BILL".Then it had
"Outstanding Balance" and the amount of my monthly broadband (which we paid with the phone bill above).
Then, again in large bold print it said
"OVERDUE - PAYABLE IMMEDIATELY"So I got on the phone to them.
"Oh no, that's just a record of your usage - it isn't a bill."
So I emailed back and asked WTF are they doing sending out a usage advice with
"Your Bill", "Outstanding Balance" "Overdue - Payable Immediately" on it??? Why doesn't it say something like "Usage Advice Only" on it???
Got a reply thanking me for my feedback and they would pass it on to appropriate department.
And these guys get paid how much???