Comments, Suggestions, Discussions > Lets have a Winge
Telstra
Jaylee:
i have been owed 35.00 by telstra for 4 months now. I cancelled my bigpond service and there was 35.00 owing to me.
Every month regardless of not having them as my ISP i was sent an account saying i was 35.00 CR.
After ringing them each month and asking them to send me the money i still dont have it. I asked if they could direct deposit
it into my account, they said it would take 90 days to do that, after me asking them how they would like it if it took 90 days for me
to pay their bill, they then said they would post me a check, that was 2 months ago, still havent got it, and every month just
get an account telling me i am in credit.
Even though it is only 35.00 i am determined to get it, but by the time i do will probably end up costing me more than its worth.
In my opinion they are as crooked as can be, i can do a direct deposit in 30 seconds, yet it takes them 90 days, they should be
investigated. :police:
Newrace:
Quite agree, Telstra are a bunch of pricks, I have not been with them for over 7 years
the best thing I have ever done :D
Rosie125:
Yeah Jaylee, look at my post from 7th Feb and the trouble I had getting $150 out of them?
But what do you do?
If you read that old post of mine you'll see Optus are no better.
Not to mention changing everything over again.
I just wish they'd get going with this new broadband plan (yeah - right!).
But seeing I'm on a good thing moneywise because I have BigPond and Foxtel, I don't like thinking what will happen if Telstra has to sell its part of Foxtel as Rudd and Co want...
Might move to Canada. Net friends talk of incredible speeds, no usage limits, cheap etc etc.
innocent bystander:
--- Quote ---i have been owed 35.00 by telstra for 4 months now. I cancelled my bigpond service and there was 35.00 owing to me.
Every month regardless of not having them as my ISP i was sent an account saying i was 35.00 CR.
After ringing them each month and asking them to send me the money i still dont have it. I asked if they could direct deposit
it into my account, they said it would take 90 days to do that, after me asking them how they would like it if it took 90 days for me
to pay their bill, they then said they would post me a check, that was 2 months ago, still havent got it, and every month just
get an account telling me i am in credit.
Even though it is only 35.00 i am determined to get it, but by the time i do will probably end up costing me more than its worth.
In my opinion they are as crooked as can be, i can do a direct deposit in 30 seconds, yet it takes them 90 days, they should be
investigated.
--- End quote ---
I have had exactly the same experience, even the promise of a cheque in the mail, it is for $45 owed for the last 10 months.
Jaylee:
FINALLY!!!!!! got my check today, think i will frame it.
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